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Terms & Conditions
AZAD FOUNDATION E-135/2D, Block 7, Gulshan-e-Iqbal, Karachi-75300. Pakistan +92-21-34802194, +92-21-34814187, +92-21-34814206 Email: email@example.com
Terms & Conditions
Azad Foundation recognizes that volunteers make a valuable and vital contribution to the effective operation of community based services. Azad Foundation also recognizes that when based on sound principles, volunteering benefits the volunteers, the company, its projects and the community which profits from these services. This policy is designed to meet the needs of Azad Foundation and its volunteers and to ensure positive outcomes for both parties.
The recruitment of volunteers is at the discretion of the CEO. Volunteers will not be used to replace paid workers in any service offered by Azad Foundation. The organization recruits volunteers for one-off tasks and for ongoing work, as well as offering placements to students on work experience.
Code of Conduct
Volunteers are expected to conduct their duties in a cooperative and honest manner. Azad Foundation expects volunteers:
To be reliable
To arrive on time
To notify the supervisor if you are running late
To respect confidentiality
To represent the interest of the AF - not yourself
To give feedback, communicating relevant important information
To be accountable and accept evaluation
To be committed to the program, where relevant
To acknowledge decisions made by staff
To undertake training and have a good understanding of the program, where relevant
To address areas of conflict with the appropriate staff member
To ask for support when it is needed.
To operate within access and equity principles
Responsibilities of a Volunteer
When working for Azad Foundation volunteers are expected to:
Undertake voluntary work according to training, the policies and practices of Azad Foundation
Participate in the co-operative team effort to achieve the goals of the AF
Fulfill the individual agreement with the AF in a reliable and dependable manner
Be willing to accept direction from the supervisor
Accept the privacy and dignity of staff, clients and fellow volunteers, and follow the AF guidelines for privacy, confidentiality and access and equity
Advise the supervisor as soon as possible with respect to any change in availability
Maintain a positive, optimistic and non-judgmental attitude
Undertake training, evaluation and participation in support groups as required.
Azad Foundation's responsibilities
Azad Foundation recognizes its responsibilities toward volunteers, and undertakes to:
Treat volunteers with respect as co-workers - not just free help
Provide the volunteer with information about the organization and its policy on volunteers
Provide the volunteer with work that is appropriate to their skills, abilities, availability and individual interests
Provide volunteers with the resources, information, training and support they need in order to do their work
Provide continuing education on the job as a follow up to initial training, providing information about new developments
Provide sound guidance and direction - from someone who is experienced and who has the time to invest in giving guidance
Provide the volunteer with opportunities to offer feedback and express concerns that arise during their work with Azad Foundation
Provide the volunteer with adequate insurance cover
Ensure volunteers are aware of the boundaries/limits of the service
Provide financial reimbursement to volunteers for out-of-pocket expenses where appropriate.
Orientation and Training
Azad Foundation will provide volunteers with work that is appropriate to their skills, abilities and availability. Azad Foundation will ensure that volunteers receive appropriate training prior to commencing work with the AF. Volunteers recruited through Volunteering NSW also receive training from that agency. All volunteers recruited to Azad Foundation have a specific supervisor appointed to them. The supervisor acts as a primary point of contact between the volunteer and Azad Foundation. The supervisor is responsible for:
Assessing the volunteer's training needs and arranging training where necessary
Providing information about the AF and its volunteer policy
Providing orientation to the workplace
Providing work that is appropriate to the volunteer's skills, capabilities, availability and wherever possible to their personal interests
Undertaking administrative tasks related to volunteering (e.g. liaising with volunteer agencies)
Providing feedback to the volunteer about their work and resolving any issues that arise
Volunteers do not have the status of employees of Azad Foundation .To facilitate effective accountability all volunteers assisting Azad Foundation on an ongoing basis will have a written agreement with Azad Foundation. This agreement will refer to the commitments that Azad Foundation makes to the volunteer, and expectations that Azad Foundation has of volunteers. The agreement will refer to an individual volunteer description.
Volunteers who have a complaint or grievance should raise the matter with their immediate supervisor in the first instance. If this is not appropriate or not successful, the volunteer should approach the CEO.
Reimbursement of Out-of-Pocket Expenses
Azad Foundation recognizes that volunteers incur expenses when providing a service. Reasonable expenses will be reimbursed by prior agreement with their supervisor. This means volunteers anticipating claiming such expenses should discuss the matter in advance.
Azad Foundation upholds the rights of volunteers to dignity, privacy and confidentiality of information regarding their background, health status and other personal information and will take steps to ensure that privacy is maintained under all reasonable circumstances. All volunteers should be aware of and understand the Azad Foundation's policy on privacy and confidentiality.